Information We Collect

Your privacy matters. We collect personal data to deliver our services, maintain site security, and improve user experience. Here’s how we collect information:

• We collect data you provide directly, such as contact forms, service requests, or account creation details.
• Some data is gathered automatically through cookies or analytics tools to help us understand site performance and user interactions.
• If you communicate with us by email or phone, we retain the information needed to follow up on your request and maintain service quality.
• Any payment or transactional data is processed securely, and only the minimum necessary details are retained for legal and operational purposes.

How We Use Your Information

We only use your data for legitimate business purposes such as providing services, improving site functionality, and responding to your requests.

• To respond to your service or information requests quickly and efficiently.
• To maintain site security, detect suspicious activity, and prevent misuse of our platform.
• To analyze website performance and make continuous improvements for all users.
• To send updates or marketing communications when you have opted in, with the option to unsubscribe at any time.

Our Legal Grounds

Data processing at Truvianora always follows legal requirements under Irish and EU data protection law. Our reasons for processing are set out clearly below.

We process personal data only when necessary to fulfill contracts, respond to your requests, or comply with legal obligations. When we rely on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

Sharing Your Data

We never sell your data. Occasionally, we may share information with trusted service providers to help us deliver and improve our services, but only under strict confidentiality agreements.

• We use third-party service providers for website hosting, analytics, and payment processing, all of whom must follow strict privacy requirements.
• If required by law, we may share data with regulatory authorities or law enforcement, but only to the extent necessary for compliance.
• Non-personal, aggregated data may be shared to improve our services or report usage trends, but this data cannot be used to identify you as an individual.

Data Security Measures

Safeguarding your personal data is a top priority at Truvianora. We employ a combination of secure technologies, controlled access, and staff training to prevent unauthorized access, disclosure, or alteration of your information. Our team regularly reviews security practices to adapt to new risks and maintain strong data protection standards. While we take every reasonable measure, please remember that no online system is entirely immune to security threats.

Your Data Rights

You have clear rights regarding your personal data. We make it simple to access, correct, or remove your information as required by law.

• You can request access to your personal data we hold at any time.
• You have the right to correct inaccurate data or update incomplete information.
• You can ask for deletion of your data where permitted by law or restrict its use in certain circumstances.
• You may withdraw consent for data processing or opt out of marketing communications at any time.

Cookies and Tracking

Cookies help us improve your website experience by remembering your settings and analyzing site performance. You can manage your cookie preferences at any time for greater control.

Read cookie policy Read cookie policy

Contact Details

If you have questions about how your data is collected or used on our website, please reach out. Our team is ready to assist you and will respond as promptly as possible to any privacy-related inquiry.

Policy Updates

We may update this privacy policy to reflect changes in legal requirements or our practices. Any updates will be posted on this page. Please review it regularly to stay informed about how your data is protected.